Who is Televergence?
Televergence is a telecommunications carrier specializing in reducing contact center and high volume users telco costs, assisting companies select the right contact center software and/or implementing a strategy to augment their existing system. We have a fully staffed U.S. based Network Operating Center (NOC) and maintain an on-premise TDM to VoIP conversion program for legacy contact center platforms. Our portfolio includes premium, all calls connect, inbound toll-free & outbound long distance services for businesses with existing or new contact center technology.
We have experience with existing contact center systems like Acculabs, Asterisk, Avaya, Brooktrout, Dialogic, Noble Systems, Nortel, Survox, and Voxco (to name a few). Televergence can add capacity without having to end-life systems.